DUDUBAO is a magnetic toy brand operated for international B2B business by Hangzhou Benlun Technology Co., Ltd. This Privacy Policy explains how we collect, use and handle information when you visit www.dudubaotoys.com, submit a project inquiry, or contact us through the communication channels provided on our website.
1. Information We Collect
When you submit an inquiry through our website, we may collect information that you provide voluntarily, including your name, company name, email address, phone or WhatsApp number, country or region, business type, product interests, estimated order quantity, and project details.
We may also collect limited technical and usage information relating to your visit, such as device type, browser information, approximate location, pages viewed, referring source and interactions with the website, where analytics consent has been provided.
2. How We Use Your Information
We use information collected through the website to respond to inquiries, understand your product and sourcing requirements, provide relevant product or project information, prepare for further business discussions, improve our website and customer experience, measure website performance, and protect the website from misuse or spam.
Submitting an inquiry does not automatically create a contractual relationship with DUDUBAO.
3. Website Analytics and Cookies
We may use Google Analytics and Microsoft Clarity to understand how visitors use our website and to improve website performance and usability.
Analytics technologies may collect information such as page visits, device and browser information, approximate geographic information, referral sources and website interactions.
Where analytics consent is required, analytics technologies will be controlled according to your consent choice. You may choose Accept Analytics or Reject through our website cookie notice.
Rejecting analytics cookies will not prevent you from browsing the website, submitting an inquiry, contacting us by email, or contacting us through WhatsApp.
4. Inquiry Form and Third-Party Services
Our website currently uses FormSubmit to process website inquiry submissions and deliver them to our business email.
When you submit the form, information you provide may therefore be processed through FormSubmit for the purpose of delivering your inquiry to us.
If you choose to contact us through external services such as WhatsApp, those services may process information according to their own privacy policies and terms.
We encourage you to review the privacy policies of third-party services where appropriate.
5. How Long We Keep Inquiry Information
For inquiries that do not result in an ongoing customer relationship, we generally intend to retain relevant inquiry and business communication records for up to 24 months, unless a longer period is reasonably required for legal, security or legitimate business purposes.
Where an inquiry develops into an active customer or commercial relationship, relevant records may be retained as part of normal business, transaction, compliance and customer-management records.
6. How We Protect and Share Information
We take reasonable organizational and technical measures to protect information submitted through our website against unauthorized access, misuse, alteration or loss.
We do not sell or rent personal information collected through this website.
We may use third-party service providers where necessary to operate the website, process inquiries, provide communications, or perform approved analytics functions.
However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
7. International Processing
Because DUDUBAO operates internationally and uses third-party online service providers, information may be processed or stored in countries or regions outside your own.
Where required, we will take reasonable measures to handle such information in accordance with applicable privacy requirements.
8. Your Privacy Choices and Rights
Depending on your location and applicable law, you may have rights relating to your personal information, including requesting access, correction or deletion, objecting to or restricting certain processing, or withdrawing consent previously provided for analytics technologies.
To make a privacy-related request, contact us at:
We may need to verify your request before taking action.
9. Business Website and Children
This website is intended for business customers, distributors, retailers, brand owners, sourcing professionals and other B2B users.
It is not intended to collect personal information directly from children.
10. Changes to This Policy
We may update this Privacy Policy when our website, services, analytics tools or data-handling practices change.
The latest version will be published on this website with an updated effective date.
11. Contact
For questions about this Privacy Policy or how information submitted through the website is handled, please contact:
Hangzhou Benlun Technology Co., Ltd.
DUDUBAO
Email: ryan@dudubao.net